Training on this site utilizes audio and video narration. A broadband connection or better is recommended to view the training without excessive load times. Your internet connection must also allow playing of flash video and audio. Some agencies will routinely block this access at the firewall. If your program does not load correctly, first make sure all of the required plug-ins are installed and updated, then contact your IT for a firewall exception. In most cases users discover that it is a easier process to view this training from home.
This training program presents information in Adobe Acrobat PDF format and Flash. Click the links below to update these two programs on your PC. In some cases this may require your IT department to update depending on your agency policy.
Adobe Acrobat PDF
Adobe Flash Player